Legal information

This website is meant as an introduction to the activities of Beltone A/S (company reg. no. 55 08 27 15) Lautrupbjerg 7, DK-2750 Ballerup, Denmark (together with its affiliates “Beltone”). Please read this text before using this website. By using this website you accept the terms and conditions set out here. If you do not agree to the terms and conditions please do not use the website.

You may download material displayed on this website only for non-commercial and personal use and provided you respect and keep intact all copyright, trademark and other proprietary notices. You may not copy, reproduce, republish, upload, post, transmit or distribute in any way the contents of this website, including the text, images, audio and video, for either public or commercial use, or communication, without prior written permission from Beltone unless otherwise stated.

Cookie information

The website may at times deposit certain pieces of information called 'cookies' on a visitor’s computer. Please refer to our cookie policy for more information. 

Trademarks

The trademarks, names, service marks, logos and icons of Beltone and its affiliates appearing on this website may not be used in any manner by users of this website without the express prior written permission of Beltone unless otherwise stated. Nothing contained on the website may be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the trademarks displayed on this website without the prior written permission of Beltone.


Privacy Policy

Beltone is acting as the data controller in connection with any personal information collected or received by Beltone arising from your use of any Beltone products, services, applications, websites (including any e-commerce stores) and contact centers made available to you.


Your privacy is of the utmost importance to Beltone. Accordingly, Beltone has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.

Our privacy commitment to you includes:

Beltone respects the privacy of individuals visiting the website. We only collect information that you voluntary and willingly provide to us. We may also collect information from publicly available sources and third parties. Information that an individual submits to us on a voluntary basis, including health and/or e-Commerce profiles, mailing list subscription, and any other requests found on the website, will be used to (a) understand and analyze trends; (b) administer the website; (c) learn about user behavior on the website; (d) improve our products and services; and (e) gather demographic information about our user base as a whole. We may also use this information in our marketing and advertising services.

Under no circumstances will Beltone rent or sell to any third party information collected by Beltone. Subject to your consent, we may however share, transfer or otherwise make available such information to contractors, dispensers and hearing aid partners (together the “Beltone Partners”) within your jurisdiction and across borders. At times Beltone may share your personal information with a Beltone Partner, and Beltone and the Beltone Partners may contact you by phone or via email and provide you with marketing material about products and services, including newsletters, competitions and other marketing material. Personal data will not be kept by Beltone or the Beltone Partners for a longer period than is deemed necessary by Beltone or the Beltone Partners, respectively, for the purposes for which it is collected and processed. If you request us to delete any information it will automatically be deleted. You may at any time unsubscribe from any newsletters you receive from us. The information will not be shared with any other third parties except as required by law or other legal processes.

The website incorporates technology to collect non-personal information about our visitors. This technology is designed to provide regularly updated website statistics. Such information allows us to better assess which resources on our website are used more often and how we can help to meet the needs of our visitors.

Data protection

If you have questions or concerns in relation to data protection, you may contact:

- The Data Protection Officer at dpogncom

Website Disclaimer
This website has been made in accordance with Danish law. Your use of this website and of the Beltone applications are at your own risk. Beltone takes no responsibility if the application is used with other devices. Beltone does not warrant that the software used for this website, and the information, the online applications, or any other services provided by means of this website are error-free, or that their use will be uninterrupted. Reasonable care is being taken to ensure that the website content is accurate and up-to-date. However, Beltone makes no warranties or representations about accuracy, sequence, timeliness or completeness of this website’s content and may discontinue distributing the website without prior notice. The information on this website is intended for general guidance only.

ANY AND ALL LIABILITY ARISING DIRECTLY OR INDIRECTLY FROM THE USE OF THIS WEBSITE, THE BELTONE APPLICATION, ANY RELATED SOFTWARE OR APPLICATION, OR OTHER PRODUCTS, SERVICES, INFORMATION OBTAINED THROUGH THE BELTONE APPLICATIONS OR THIS WEBSITE IS HEREBY DISCLAIMED. THE INFORMATION ON THIS WEBSITE AND IN THE BELTONE APPLOCATION IS PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, INCLUDINT WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. BELTONE SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES WHETHER DIRECT, INDIRECT, INCIDENTIAL, OR CONSEQUENTIAL, ARISING OUT OF ACCESS TO, USE OF OR RELIANCE UPON ANY OF THE CONTENT ON THIS WEBSITE OR SITES TO WHICH THIS WEBSITES IS LINKED OR THE BELTONE APPLICATION REGARDLESS OF WHETHER SUCH CONTENT HAS BEEN ACCURATE OR COMPLETE. BELTONE WILL NOT PAY ANY DAMAGES WHETHER FOR LOSS OR INJURY, PUNITIVE OR OTHERWISE BECAUSE OF SUCH ACCESS TO, USE OF OR RELIANCE UPON ANY OF THE CONTENT ON THIS WEBSITE OR SITES TO WHICH THIS WEBSITES IS LINKED OR THE BELTONE APPLICATION.

This website may include educational information related to certain ailments, physical conditions and their treatment. Any such information should not and may not be used as a substitute for a medical diagnosis or treatment. You should seek the advice of your physician or other qualified health care provider prior to starting any treatment or if you have any questions related to your health, physical fitness or medical conditions. Beltone is not engaged in the provision or practice of medical, nursing, or health care advice or services. BELTONE DOES NOT WARRANT THE COMPLETENESS, CORRECTNESS, TIMELINESS, USEFULNESS OR ACCURACY OF ANY OF THE INFORMATION PROVIDED ON THIS WEBSITE. It is your responsibility to verify all information before relying on it.

This website may contain links to other websites operated by third parties other than Beltone. Such links are provided for your convenience only. Beltone does not review the content of links to or from the website and will not accept any responsibility or liability for such content. While Beltone tries to link only to sites that share Beltone’s high standards and respect for privacy, we are not responsible for the contents, security or privacy practices of such other websites. We strongly encourage you to view the privacy and cookie policies displayed on those third party websites to find out how your personal information may be used. Beltone disclaims any control over, relationship with, or endorsement of sites to which this site is linked. You are advised to use discretion and reasonable judgment in browsing the website and any websites related or linked to it. The Internet contains material which may be inappropriate or sexually explicit, may be offensive to you, or may contain inaccurate information which may violate copyright, libel or defamation laws.

If you purchase any merchandise or services from third parties or websites, Beltone is not a party to that transaction and has no liability or responsibility whatsoever with respect to such transaction. NOTHING CONTAINED ON THIS WEBSITE SHOULD BE CONSTRUED AS CONSTITUTING ANY PRODUCT WARRANTY OR AS EXPANDING OR OTHERWISE MODIFYING ANY PRODUCT WARRANTY OTHERWISE PROVIDED BY BELTONE. SEE YOUR HEARING AID DISPENSER FOR DETAILS REGARDING BELTONE LIMITED PRODUCT WARRANTY. 

Beltone does not warrant or guarantee that any downloaded files from this website or from any website related or linked to it are free from error, viruses, or other destructive properties. You agree to assume all risk in downloading files or in retrieving any information from the website or any websites related or linked to it. You acknowledge that you have been advised that you should take all necessary steps to protect your computer and files from erasing, destruction, corruption or other malfunction.


Mobile Applications

These terms of use consist of the terms and conditions below together with the terms set out in the Privacy Policy above (as may be amended from time to time).

Beltone applications are intended to be used with Beltone wireless hearing instruments. Beltone applications send and receive signals from the Beltone wireless hearing instruments via selected mobile devices for which the applications have been developed. 

Notifications of application updates should not be disabled, and it is recommended that the user installs all updates to ensure that the application will function correctly and will be kept up to date. The application must only be used with Beltone devices for which it is intended.

We may, at any time, limit your use or discontinue the Beltone applications at our sole discretion.


Mobile application privacy statement

To help us provide you with an improved Beltone experience we are interested in basic information about how you use the mobile application. When sharing information with us on how you use the mobile application features we can learn about the capability of the mobile application and how we can improve and enhance future updates and product releases. Our mission is to employ the user behavior insights to further develop the user experience of our future mobile applications.

Types of collected information
Beltone collect information by analyzing how the application features are used in general. This could be information about how extensively a feature is used and when the feature is typically activated. We collect data across all the application users together and so we do not track and analyze your individual application behavior. In other words the information we collect is aggregated, non-personally, identifiable data across all the active application users. For example we can tell if the volume bar is used by a majority of all users but we are not tracking your individual use of the volume bar.  

Beltone collect the following type of information: 

  • Application feature information

                We may collect information about the services in use and how they are being used. In practice this could be               information about features that are used, how often they are used and for how long time they are being used. 

  • Device type information
    We may collect generic device-specific information such as the type of mobile device and mobile operating system. 
  • Technical log information
    When you use Beltone applications we may automatically collect and store certain technical information in server logs. This may include:

                      -         Details of how the applications are used.

-         Internet protocol. 

-         Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL. 

  • Location information
    When the location and GPS enabled services are in use, we may collect information that show the countries and locations, where the application is being used. As all the data is collected across all application users we are not able to determine your current or previous location. 
How we use your application information

The collected application usage data is an important part of ensuring that we always provide, maintain, protect and improve the services, Beltone offer. Further, it enables us to identify the need to improve existing functionality and develop new applications. The information collected across the Beltone applications will not be used for other purposes without asking for your permission first.  

As stated the data collection happens across all mobile application users and hence we cannot track the user independently. 

Furthermore the application data is kept confidential meaning that only employees involved in the product development will have access to the data in detail.

Beltone process the application information on our main servers. These may be located on an international server outside the country where you live. We have taken high security precautions for our storage of application data. 

In some instances, Beltone may use external data collection services, which mean that we might make use of non-Beltone owned servers for storage of application data. The information will still be kept confidential.

Clarity and Transparency
It is Beltone’s wish to make you feel confident and informed when using our applications. Whenever you use our services, we aim to provide you with insight into your application information. We aim to retain any information collected only for as long as you use our applications and for a minimum and reasonable period of time thereafter. 

You can stop all collection of information by the application easily by uninstalling the application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. 

Information share
Beltone does not share tracked application information with companies, organizations and individuals outside of Beltone unless we have obtained your consent to do so. Beltone can commission trusted businesses or persons to process the application data for us. This will always be based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. 

We may share aggregated information publicly and with companies, organizations or individuals outside of Beltone or with our Beltone Partners. For example, we may share information publicly to display trends about the general use of our applications. If Beltone is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of the mobile application information and give affected users notice before information is transferred or becomes subject to a different privacy policy.

Information security
Beltone is very observant of protecting Beltone and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We often encrypt data communication using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to mobile application information to Beltone employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Communication
Any comments or materials sent to this website or otherwise to Beltone regarding this website will be treated as non-confidential and non-proprietary information. It may be used without any limitations or payment by Beltone and its affiliated companies and shall be considered its property upon receipt.

Updates
Beltone reserves the unilateral right to update, modify, change and alter these terms of use at any time without notice. All such updates, modifications, changes and alterations are binding on all users and browsers of this website and will be posted here. Your continued use of the website following any changes will be deemed an acceptance of any such changes.

Governing law and venue
These terms of use and the contents of this website shall be governed exclusively by Danish law without regard to its conflict of law rules. Any dispute arising out of or in relation to these terms of use shall, if it cannot be solved amicably, be decided solely by the Danish Courts in Copenhagen, Denmark.


Declarations of Conformity