對SmartRemote應用程式的支援

操作方式影片

Beltone SmartRemote所需設備

針對SmartRemote的常見問題

哪個國家的用戶可於App Store或Google Play下載該應用程式?
為什麼我在我的Android手機的Google Play中找不到此應用程式?
我需要哪種聽力裝置來使用該應用程式?
為什麼我需要Beltone Direct Phone Link 2才能使用該應用程式?
我有原版的Beltone Direct Phone Link,它能在此應用程式運作嗎?
我該如何知道我有的是Phone Link或者是Phone Link2?
Which mobile device do I need to use the app?
Which operating system must my mobile device have?
How do I pair my mobile device to my Phone Link 2?
I’ve downloaded the app and paired my mobile device to my Phone Link 2. Now what do I do?
I’ve downloaded the app but I can’t find it on my phone?
Did you remember to disable your phone’s lock sounds, keyboard clicks and other touch sounds?
Why does my app look different from what I see on the web landing page?
What is the difference between the white and the green volume bars?
Can I mute the sound?
Can I mute the sound on ONLY my right or left hearing aid?
Why do I not see the mute function on my app?
How do I make volume adjustments to ONLY my right or left hearing aid?
How do I reset volume to default settings?
Can I use the app to adjust phone volume during calls or while streaming music?
What are the small ‘punch holes’ on the volume bars?
Why can I not change programs while I’m listening to music or am on a phone call?
Why can I not change programs at all? Why do my hearing aids change programs at message alerts, keyboard use and locking the phone?
If I edit the names of the programs, will my Hearing Care Professional be able to recognize them?
Why did I lose my personalized program names that I entered?
Why did the name of the program change when I chose it?
I have turned on the Phone Link 2 but my mobile device is not making the Bluetooth connection.
My phone is connected via Bluetooth to the Phone Link 2 but the app says it is not connected to the hearing system?
What do the lines on the Link screen mean?
What is the red exclamation mark on the Link button trying to tell me?
Can I get the app in a language other than English?
What is Demo mode?
How do I remove the app?

下載使用者指導手冊

下載Beltone apps 控制指示

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